Repair tracking without replacing the software you already use.

Give every customer a clear tracking link for their repair, from drop-off to pickup.

Your team keeps using spreadsheets, paper tickets, QuickBooks, email, or your existing system. TryStatus adds one lightweight dashboard and a FedEx-style repair tracking page that answers “is it ready yet?”

Create free tracking link

No credit card. Live in 30 seconds.

Live customer view

What your customer sees instead of calling the front desk.

Updated 2m ago

Northside Device Repair

iPad Pro - Charging Port Repair

For: Maya Chen

CURRENT STATUS

Repair in Progress

Replacement port installed; quality check is next.

Repair Timeline

✓

Received

✓

Diagnosing

✓

Waiting for Parts

4

Repair in Progress

5

Quality Check

6

Ready for Pickup

7

Completed

Last updated: 2 hours ago

Messages

Hi Maya, your iPad Pro repair is ready for pickup. Track it here: trystatus.app/track/abc1234

The real problem

Status questions break the day into pieces.

Phone keeps ringing

Same repair question, over and over.

Bench work gets interrupted

Staff stop, check notes, then restart.

Customers stay in the dark

Even when the repair is moving fine.

A small interruption gets expensive fast.

10 status calls a day x 3 minutes

= 2.5 hours a week back.

How it works

Three steps. No new shop workflow to learn.

Create the repair, share the tracking page, update it when something changes.

1

Customer drops off an item

Create the repair while the details are fresh.

2

Send the tracking link

Share the link or short tracking ID. No customer account required.

3

Update repair status

Move the repair forward with one click when the work changes.

Live demo

Click a status. Watch the customer page update.

This runs entirely in your browser, just like a quick staff training moment.

Try clicking Ready for Pickup.

TryStatus

iPad Pro Charging Port

Received

Received

9:14 AM

Latest update from the shop.

Diagnosing

Waiting for Parts

Repair in Progress

Quality Check

Ready for Pickup

Repair: iPad Pro - Charging Port Repair

Tracking ID

abc1234

Current Status

Repair in Progress

Replacement port installed; quality check is next.

Quick Status Update:

Repair Details

Customer
Maya Chen
Email
maya.chen@example.com
Created
2 days ago

Tracking ID

abc1234

Repair Tracking Page

trystatus.app/t/abc1234

What your team sees

A simple dashboard your staff can use without slowing down.

  • Create a repair while the customer is still there.
  • Send the tracker by link, email, or tracking ID.
  • Update the status when something changes.

Works alongside

SSpreadsheets
QQuickBooks
PPaper tickets
POSYour POS

Pricing

Start with one simple plan.

Starter

$19

/mo

  • 50 tracking links per month
  • Share updates by text, email, or link
  • Custom branding
  • Team seats
Start free

No credit card required.

Cancel anytime.

Need more than 50 links a month? Contact us

FAQ

Common questions from busy repair teams

What is TryStatus?

TryStatus is repair tracking software for small and midsized repair businesses. It gives every repair a customer-facing status page.

Do my customers need to download an app?

No. Customers open a normal tracking link from any phone browser. No app, no login.

How long does setup take?

Most shops can create the first tracking page in about 30 seconds.

What does it cost?

Plans start at $19/mo. You can try it without a credit card.

Start now

Stop answering “is it ready yet?”

Give customers a tracking link before the next status call lands.

Create free tracking link

No credit card. Live in 30 seconds.