Frequently Asked Questions

Common questions about job status links, customer updates, and using TryStatus.

How do customers check their job status?

Customers receive a live status link by email or directly from your team. They open the link in any browser to see the current stage, timeline updates, and completion status without calling the business.

Do customers need to install an app?

No. TryStatus links open directly in a mobile or desktop browser, so customers do not need to download an app or create an account.

Can TryStatus send email status updates?

Yes. TryStatus can email the tracking link after a job is created and send a completion email when the job is finished.

How fast can we set up TryStatus?

Most teams can set up and create their first live tracker in minutes. Choose a plan, create a job, and begin sending status links right away.

Is TryStatus only for auto repair?

No. TryStatus works for electronics repair, appliance repair, fabrication, furniture restoration, equipment repair, print and sign shops, field service teams, and other businesses with multi-stage customer jobs.