How do customers check their repair status?
Customers receive a live status link by text or email. They open the link in any browser to see the current stage, timeline updates, and completion status without calling the shop.
Frequently Asked Questions
Common questions about job status links, customer updates, and using TryStatus.
Do customers need to install an app?
No. TryStatus links open directly in a mobile or desktop browser, so customers do not need to download an app or create an account.
Can we send SMS job updates with TryStatus?
Yes. Service businesses can send transactional SMS updates related to service requests, such as check-in, repair progress, delays, and completion notices.
How fast can we set up TryStatus?
Most shops can set up and create their first live tracker in minutes. You can start a free trial and begin sending status links right away.
Is TryStatus only for auto repair?
No. TryStatus works for auto repair, appliance repair, fabrication, field service, and other multi-step service businesses.